# Notifications and help

> Get a notification when a task needs you, when one finishes, or when a meeting is about to start, and reach us from inside the app.

Section: Using 1Helm

## Notifications

**Settings → Notifications** has these switches: **A task needs you** (a question, an approval, something to sign), **A task is finished**, **Meeting reminders for notes**, and **Sounds**. You get one notification per task each time it changes, and none for the task you're looking at.

## Meeting reminders

With Google Calendar or Outlook connected, about a minute before a meeting that has a video link or other people in it, you get "Your 2:00 Weekly sync is starting · Take notes?" on every device with notifications on (and as a banner in an open app). Tap it and [Live notes](https://1helm.com/docs/ambient/live-notes/) opens in a new task named after the meeting, ready to listen. It's on by default; turn it off in Settings → Notifications.

## On this device

Under **This device**, turn on notifications for the computer or phone you're using, and tap **Send a test**. Each device is turned on separately.

- **iPhone or iPad:** [add 1Helm to your home screen](https://1helm.com/docs/reaching/#install-the-app) first, open it from there, then turn them on.
- **Android:** in Chrome, or from the installed app on your home screen.
- **A computer:** in the browser, or from 1Helm installed as an app.

If a test doesn't show, the page says whether it reached the device and which system settings to check (like Focus or Do Not Disturb).

**Also text me when a task needs you:** once texting is set up, you can get a text too, only when you're not watching that task in the app.

## Report an issue

Something look wrong? **Settings → Help & support → Report an issue** (also in the side rail's menu and the phone's Settings button) takes a short note and an optional screenshot. The app adds its version, your device and window size, and its recent error lines, so we can see what happened.

## Contact us

Email [support@1helm.com](mailto:support@1helm.com), or use **Contact us** in Help & support.

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Web page: https://1helm.com/docs/notifications/